Online Bill Pay
The PersonaPay patient billing portal for North Knoxville Medical Center provides a secure platform for managing your hospital bills, statements, receipts, and payment plans. To access PersonaPay, click the "Make a Payment/Access Portal" button below. Once logged in using your account number and patient date of birth, PersonaPay allows you to view, print and download statements and payment receipts.
North Knoxville Medical Center provides digital statements for quicker, more secure access to your billing information.
- Instant Delivery: No mail delays; view your bill on any device.
- Secure Access: Receive a direct link via text or email as soon as your bill is ready.
- Know What to Look For: Notifications will come from 865-800-3622 (SMS) or Tennova North Knoxville Medical Center no-reply@revspringinc.com.
Manage Your Account: Visit PersonaPay > Preferences to update your statement delivery settings.
Make a Payment / Access Portal
Pay by Phone
Call the secure automated telephone number 1-865-824-0401 to pay by phone 24 hours a day.
Chat Online with the Patient Accounts Department
Live Chat With Us
Send Us A Message
Need assistance with your hospital bill? Click on the "Live Chat with Us" button above. Live customer service agents are available to assist you with your questions. After customer service hours, the button will change to "Send Us a Message," allowing you to email us your questions.
Need help paying your medical bills? Visit the Financial Assistance page or visit www.essconnection.com and they will help you find funding programs that can help.